Connection Alerts – Account connection issues – Updated 10/09/2020, 9:00am
Financial Institution connection Date of issue Update
Sunsuper 22/08/202 The connection to Sunsuper is currently being blocked by security features introduced to the institution’s online account login process. We are currently unable to connect or update customers’ Sunsuper accounts
Please contact our support team at firstname.lastname@example.org for more information on how you can help by contacting Sunsuper.
Commsec 6/09/2020 The connection to Commsec is currently unavailable due to changes made to the institution’s online account summary page. We are working on updating our connection process for these changes and expect to have this completed soon.
We will update all customer’s accounts once this issue is resolved.